Privacy Policy

Who this covers

Pixeva provides photo delivery software at pixeva.in. Studio accounts upload event photos and run galleries. Guests may browse a public gallery, upload a photo, or send a selfie so their pictures can be found. Payments are processed by PayU. We do not store card or UPI credentials.

Information we store

• Account details such as name, email, phone, company, and billing address you enter.
• Event content: photos, covers, logos, sub-event names, and gallery settings.
• Guest details a studio adds, including a name or phone number used for delivery.
• Selfies and face data created so a person can be matched to photos in an event.
• WhatsApp message jobs, credit balances, and payment references for plans and credit packs.
• Basic technical logs needed to run and secure the service.

Face data

Event photos and selfies are processed to detect faces and compare them. That comparison is used only to find photos of a person inside the events they are searching. We do not sell face data, and we do not use guest selfies to build a marketing profile.

How it is used

• To host galleries, index faces, and return matched photos.
• To send WhatsApp messages the studio has asked us to send.
• To show selected albums on a studio website embed.
• To take payment, apply credits, and keep invoices and purchase records.
• To answer support requests and investigate abuse or failed delivery.

Who else sees it

Photos in a published gallery are visible to anyone with the link. WhatsApp delivery uses the messaging setup on the account. Storage, email, and payment providers process data only so the product can run. We do not sell personal information.

How long we keep it

Account and event data stay while the studio account is active and the storage plan allows. Payment records are kept as needed for accounting and disputes. A studio can ask us to delete an event or an account. Guest selfie searches are kept only as needed to return results and troubleshoot a failed match.

Your requests

Studios can update profile details from the dashboard. For access, correction, or deletion requests, email [email protected] from the account address. Guests should contact the studio that photographed the event; we will help that studio complete a deletion request.

Studio responsibility

The studio decides to photograph people and upload those images. Pixeva is the tool used to store and deliver them. Studios should tell guests how photos will be shared, including WhatsApp and public gallery links.